Shipping policy
Shipping Policy
Free Standard Shipping
Muddy Hands Yardworks offers free standard shipping on U.S. orders. Any additional or expedited shipping options, when available, will be displayed at checkout.
Order Processing
Orders typically require 1–3 business days for processing before shipment.
Once an order has shipped, tracking information will be provided when available.
Estimated Delivery
Most orders are expected to arrive within approximately 7–15 business days after shipment.
Delivery times are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holidays, destination, or other circumstances outside our control.
Tracking
When tracking information becomes available, it will be sent using the contact information provided with your order.
Please allow time for tracking information to begin updating after a tracking number is issued.
Multiple Packages
Orders containing multiple products may occasionally be shipped separately and arrive at different times.
Customers will not be charged additional standard shipping fees because an order is delivered in multiple packages.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error after placing an order, contact Muddy Hands Yardworks as soon as possible. We will make reasonable efforts to update the address, but once an order has entered fulfillment or shipped, changes may no longer be possible.
Delayed or Lost Shipments
If tracking has not updated for an extended period or an order appears significantly delayed, please contact us with your order number so we can investigate.
Questions
For questions regarding shipping or an existing order, contact us at jorge@muddyhandsyardworks.com or visit our Help & Questions page.